FAQs

What course do I need to complete to enter the real estate industry in NSW?

In NSW the minimum legal requirement to sell or lease property is the Certificate of Registration, which you can obtain from NSW Fair Trading. To obtain the Certificate of Regsitration you need to successfully complete 4 units of competence, which RETS conducts (click here for the Certificate course).


When I complete my  Certificate of Registration units with RETS, what do I do next?

You will need to follow the application process with NSW Fair Trading. Click here to go to NSW Fair Trading .


What is the difference between a Certificate of Registration/Salespersons Certicate and the Real Estate Agents Licence?

A real estate agents Licence enables you to open your own real estate office. The Certificate of Registration allows you to work as an agent under a Licensed person.


I want to complete one of your courses - what do I do next?

Go to the course you are interested in and follow the instructions on the relevant page. Otherwise give us a call in the office during business hours and we can assist you.  Please ensure you read the Student Handbook prior to applying. 


Why do I have to do CPD?

In NSW renewal of a Licence or Certificate of Registration under the Property, Stock and Business Agents Act 2002 is conditional on licence and certificate holders undertaking Continuing Professional Development each year. Continuing Professional Development has been introduced as a mechanism for professionalising the industry and promoting high standards. The requirements for Continuing Professional Development are aimed at maintaining public confidence by ensuring that industry participants are continually updating their skills. If you do not complete your annual CPD you are not fulfilling the requirements of your licence or certificate of registration.


What is a 'certified' copy?

For further information on 'certifying' your qualifications or transcripts click the link Certified Copies Certified Copies (24.43 KB)

What are the requirements to complete an online course?

It is recommended that a student be moderately proficient at using a computer. An example of this would be the ability to browse the internet, send and receive emails and create files and folders. If you are able to complete these activities using a computer you would probably be capable of completing an online course with RETS. Please note: our online course is set-up to be completed online – it would be time consuming and difficult to ‘print out’ our online course and we strongly discourage this. If you wish to have a paper based copy of the course RETS suggests you purchase the hardcopy version.

Once you are in your online course technical support is available through the online system. You will see a button clearly marked 'Technical support' which you can click on for any technical issues you may be having.

Minimum system requirements

Hardware
Processor: Any Smart Phone, Iphone, Tablet, Laptop, or Desktop processor
System Memory (RAM): 256MB or higher
Display: 1024 x 768 or higher SVGA recommended, 16 bit colour or higher
Video Memory: 32MB of video RAM or higher
Internet access: 3G/4G Mobile, WiFi, DSL, or NBN

Printer access is necessary for some Assessments.

Software
The system will run on any O/S.  That includes Smart Phones, IPhones, Tablets, Laptops, and Desktops in any format.
The system can be used by any type of browser. Windows Edge, Windows IE, Safari, Chrome, or Mozilla Firefox.  Plus any Smart Phone, IPhone, or Tablet browsers.

As part of a course students may need to download specific agency forms from 'ADL Forms'. If you are a Mac user please let RETS know and we will provide you with an alternative method of accessing your forms.

I have qualifications in other states and want to get my Certificate of Registration or Licence in NSW. What can I do?

In order to obtain a Certificate of Registration in NSW you need to complete the following four units of competency: CPPDSM4007A, CPPDSM4008A, CPPDSM4080A and CPPDSM3019. If you have completed any of these in another state you will not need to complete these units again. If you only need to complete one, two or three units please phone our office and we will customise your course specifically for you.

My login won't work. What do I do?

Has your time frame lapsed? If you are not sure contact the office.

Are you in the right section (My Account for CPD or E-Learning for Certificate of Registratio

Can you resend my Statement of Attainment?

If you have lost your copies RETS will replace or reissue Qualifications or Statements of Attainment at a cost (see the Student Handbook for these details). You will need to contact the RETS office with your request, in writing, and with a copy of your certified photo identification. You will be invoiced the applicable fee and upon payment please allow up to a minimum of 7 working days to receive this.