Melanie Galea

Student Service Manager

Melanie Galea entered the Real Estate Industry in 2005 and very quickly found her love for people and property. Whenever there was an opportunity to develop and progress further in her career, she was always eager. She is a Licensed Real Estate Agent, Accredited Auctioneer, Licensed Strata Managing Agent and Stock and Station Agent. Melanie offers broad and up to date knowledge on the Real Estate Industry as it is today. She has always been customer service focused and willing to share her knowledge and experiences with other agents within the Real Estate Industry.

Conducting herself with high morals and ethics she is highly respected within the industry and is an award winning Property Manager and was recognised as Property Manager of the year within a large franchise company. Following that she appeared in Elite Agent Magazine and continued to lead a progressive, award-winning property management team. Melanie has always been passionate about the need for Real Estate Agents to educate themselves to further their careers, and as our student support officer for qualifications, we believe she's the perfect fit for our students and employers.

Nicole McKinnon

Education Manager

Anthony Cachia

Business Development Manager

Entering the Real Estate Industry in 2007, Anthony quickly became a well-respected Property Manager in the Quakers Hill area where he spent 11 years at an Independent Agency. He started out as a Property Officer and worked his way through to a Senior Property Manager.

In this time Anthony found his love for Business Development and decided a change was needed. In 2018 he joined a local franchised office. In his newest venture Anthony doubled the rent roll size within 12 months, becoming known in the area as a peak performer with an exceptional work ethic and was committed to going above and beyond to provide his clients with superior service. Anthony was approached by a local award-winning agency and joined them as a Business Development Manager.

In his first 12 months, Anthony built a portfolio from 0-150 whilst managing the growing portfolio, which was then offloaded to a new property manager to allow for further growth. Within his time at First National, Anthony’s hard work and dedication was recognised within the brand and was awarded:

2019/20 – #1 National Business Development Manager of the year - Residential

2019/20 – #1 NSW Diamond Award – Residential Revenue Growth

2019/20 – #1 NSW Business Development Manager of the year - Residential

2020/21 – National Elite 7 in Property Management

2020/21 – ELITE 7 Business Development Manager award

With hard work and commitment Anthony continued to win awards for his business development within the years that followed. In Anthony’s greatest month he onboarded 26 new properties.

Anthony has a genuine awareness of the stress that can be associated with property transactions. He most enjoyed building long term, professional relationships with his clients.

Anthony joined the team at Real Estate Training Solutions (RETS) in 2021 as a Business Development Manager. He now gets to engage with other Real Estate Agents and Employers to discuss their CPD requirements, licence courses, traineeships, and specialty areas.

Jo Hamilton

Curriculum Developer (LREA)

With over three decades of experience in the real estate sector, and two decades in tertiary and vocational training, Jo Hamilton is passionate about education and the difference it can make to your career and life. She develops learning material for RETS courses, including Certificate of Registration, Licensing and CPD material. She has developed learning resources for many large training organisations, including in her position in the past as the Program Development Manager/Technical Editor at the University of Western Sydney and Business Communication Tutor at the University of Notre Dame. Jo is currently a member of the Property Management Chapter of the Real Estate Institute of NSW and is the Secretary of the Nepean, Blue Mountains, and Hawkesbury Division of the REINSW. She is regularly requested to contribute to industry journals and is invited to speak at conferences and industry forums.

Jo has been a licensed real estate agent since 1986. She holds a Bachelor of Arts in Literature and Psychology, a Master of Arts in Organisational Communication, a Certificate IV in Training and Assessment, a Certificate IV in Property Services (Real Estate) and a Graduate Diploma of Adult Language, Literacy and Numeracy Practice.

Alan Doyle

Trainer/ Assessor (LREA)

Alan joined Real Estate Training Solutions having stepped down from the management and ownership of his own Sydney based real estate agency in 2009. After a 6 months break from the sector it was time to get back into things and help train and develop the skills of people within and entering the real estate industry.

He has a passion for doing real estate "the right way" and is determined to assist others to embrace this philosophy.

Having commenced his real estate career in 1987 as a residential salesman within a Gilmour & Sons franchise office, Alan went onto to purchase his own office in 1993. As a manager and owner of a rapidly growing Elders office Alan saw benefits to his business from having highly trained and qualified professionals working with him. The office developed to become market leaders of their district in both sales and property management. He has personally mentored and monitored staff during their traineeships as their employer over his 16 years in the business. Having undergone training himself in the vocational educational arena he is now able to view the training field from a "holistic" sense as a trainer and assessor with RETS. His experience and knowledge of real estate and training enables him to look at the wide and varied perspectives of both the areas combined.

Alan is a licensed real estate agent, accredited auctioneer and workplace trainer & assessor.

Gail Bokla

Trainer/ Assessor (LREA, LSM)

Gail comes to Real Estate Training Solutions with over 25 years experience in the Property Industry. She started in Real Estate with LJ Hooker attaining Captain Club status within 2 years. After this Gail joined Glenmore Park Realty where she stayed for 10 years, starting as Salesperson then moving up to Sales Manager and Licensee. This was a very busy and successful Real Estate agency where Gail was given the opportunity to oversee all areas of real estate agency practice.

In the past 5 years Gail has upgraded her qualifications and is now a licenced Strata Manager.

Carmen Freitas

Trainer/ Assessor & Special Projects (LREA)

Carmen has been in the real estate industry for over 17 years. Carmen's journey started through property management, from property officer to managing teams and offices in Sydney. Through these varied positions, the skills developed and with further qualifications then extended to training opportunities in the real estate industry.

In recent years Carmen has been involved in real estate industry research projects; and worked in industry registered training organisations providing management support as well as creating training material and training students. Carmen has also worked directly with real estate agencies consulting and supporting real estate businesses with systems and legislation updates to ensure compliance in the day-day running of the real estate agency.

The variety of experiences and 'touch points' achieved within the real estate sector, has enabled Carmen access to a broad perspective and insight to the industry and its training requirements.

Carmen's belief is - "Through training, performance monitoring, rewards and communication; success is achieved in a team providing positive results for any business"

Sharon de Souza

Trainer/ Assessor

Sharon graduated with a Diploma in Business Management (Real Estate) in 2000. Working in real estate Sharon has held management roles where her passion was leading and inspiring the team. She has also worked within the real estate industry in the UK. She has a wealth of business acumen with experience working within the Hair and Beauty, Hospitality, Recruitment, Real Estate and Coaching Industries and has worked as an Instructor for an International Coaching Academy and as a Trainer and Assessor for one of the largest Registered Training Organisations in NSW.

Sharon stepped away from working in real estate and completed a Certificate IV in Training and Assessment and became a Certified Law of Attraction Life Coach. She went on to complete a Certificate IV in Property Services (Real Estate) and recently upgraded to the Certificate IV in Real Estate Practice. Sharon's passionate about training, coaching, and mentoring, she is a lifelong learner and believes that life is a journey, that we are constantly evolving and changing to become the best version of ourselves.

Tahlee Caprara

Trainer/ Assessor (LREA)

Tahlee commenced her real estate career in 2008 at one of the largest residential agencies in Penrith on a traineeship. Learning about all aspects of property management, Tahlee worked up to managing her own portfolio, and providing guidance to other staff when required. After 5 years in residential real estate, she decided she was ready for a new challenge and moved to a Commercial Agency in Sydney's North-West. Starting out assisting the property managers and managing the rental trust account, Tahlee gained the experience needed to manage her own Commercial property management portfolio.

Tahlee has now been working in the commercial sector with the same company (who have expanded to 5 offices within greater Sydney) for 7 years. She is the Senior Property Manager in her office and has gained knowledge beyond her years. Having never been one to just settle, Tahlee has had an interest in Vocational Education for some time, but finally decided to complete her Certificate IV in Training and Assessment, and is keen to spread her knowledge. Tahlee has completed her Certificate IV in Property Services and is a Licensed Real Estate Agent.

Nerida Woods

Trainer/ Assessor (LREA)

Nerida has worked in the VET sector for over 20 years plus, she has a passion for quality training and assessment, not only as a trainer/assessor but as a compliance specialist. Her qualifications are a Bachelor of Vocational Education and Training and Diploma of Business (Real Estate Management) with various qualifications in TESOL, Real Estate Practice, Lead Auditor. She is a licenced real estate agent and accredited auctioneer.

Recently leaving full time employment as the Training Manager of the Real Estate Institute to gain more work life balance she is combining her specialist knowledge of real estate training and compliance with her creative side making colourful patchwork projects.

Anthony Wemyss

Trainer/ Assessor (LREA)

Anthony is a Class 1 licensed real estate agent with 29 years' experience. He has worked as a sales agent, buyers' agent and property manager. He has worked in Sydney, Brisbane, Illawarra and in London UK for a large real estate company. He has been a real estate trainer and assessor for the past five years and enjoys teaching and engaging with his students and seeing them progress in the industry.

Belinda Saad

Trainer/ Assessor (LREA) (LSM)

Belinda has extensive knowledge and property industry expertise from a diverse career that includes Strata Management, Real Estate and Buyers Agent. She upholds a strong sense of professionalism and integrity and is committed to providing high-quality training and assessment in the VET Sector.

Her qualifications include a Diploma in Property Services (Agency Management), a Certificate IV in Strata Community Management, a Certificate IV in Property (Real Estate), and a Certificate IV in Training and Assessment.

Belinda is also passionate about aviation and is currently studying for her Private Pilot Licence.

Theresa Pace

Accounts and Administration

Theresa Pace began her career as a personal assistant in the Government sector and worked within several departments over an 11 year period. Her last position prior to starting her family was as Personal Assistant to the Deputy Director-General, Department of Community Services. Whilst raising her family of four she began bookkeeping for her husband utilising the MYOB system. Within a short period of time she found herself undertaking accounts-based work for a friend and over the past 25 years Theresa has built up a small client-based bookkeeping service.

In 2012 she completed her Cert IV in Accounting enabling her to become a BAS Agent. Theresa, who is also a Justice of the Peace, works for RETS part time assisting the Director in an accounting role and the business/office skills and experience she brings to this office also allows her to provide assistance in areas of administration, as required.

Helene Giggins

Administration (Curriculum)

Helene began her career in the banking sector working her way through to Overseas Officer. She then moved on to the Education section and has gained over 26 years of experience in both administration and supervision of staff.

Helene brings to RETS her skills in instructional design and courseware creation. She will eagerly step into any administration job when things get busy and help with answering the phone or answering emails.

Nicole Chambers

Administration

Nicole joins RETS with years of experience in customer service and design/marketing, she has also been fortunate to work as a music teacher overseas. Nicole is highly efficient and loves the varied work her day-day role involves. Nicole works closely with our students and employers in ACT. From enrolment through to completion, Nicole is our ACT students ‘Go to’ who is always willing to assist. Nicole has a varied skill set; she has experience in qualification transitions through to marketing/design. Nicole is always willing to learn something new and take on a new project.

Jo-anne Moise

Administration (Qualifications)

Jo-anne joins RETS with decades of experience in the tertiary education sector, specifically in administration. With a strong eye for detail, Jo-anne works in our qualifications team, focusing on reporting and certificate completion with high accuracy. Jo-anne is a wealth of knowledge and is always happy to see our students complete their study goals.

Jo Campos

Administration (Qualifications)

Joanne is a Class 2 Real Estate Agent and comes to RETS with years of experience. Joanne has worked in Property Management and the niche space of Retirement living before joining the team at RETS. Nurturing and caring, Joanne loves sharing her knowledge with others and seeing them on their real estate journey.

Kate Tuck

Administration (Qualifications)

Chloe Bondfield

Short Courses Administration

Jordan Mark

Administration

Currently completing her double degree in Bachelor of Communications (Strategic/Digital Media) and Bachelor of Creative Intelligence and Innovation at UTS, Jordan is well equipped in dealing with students, understanding their needs and providing excellent customer service. Jordan also works in a leadership role as the Head Manager in the hospitality sector leading a small team. She looks forward to implementing what she's learning in her university degree at Real Estate Training Solutions.