Real Estate Training Solutions
  • Cost
  • Online - E-learning $345 (9 hrs CPD)
    Hard-copy -$445 (contact our office)
  • Duration
  • 9 Hours
  • Delivery Type
  • Online - E-learning
    Hard-copy, printed material
    Face to Face (min no. 4 people)
  • Completion
  • Certificate of Completion

If you are an Assistant Agent please do not complete these courses.

A Class 1 licence holder must obtain 9 hours of CPD annually in a CPD renewal year - 3 compulsory hours,  3 elective hours and 3 business hours.  This must be completed prior to March 22 each year. RETS is approved, by NSW Fair Trading, to  deliver compulsory CPD.

For more information on CPD and your requirements please go to  https://www.fairtrading.nsw.gov.au/housing-and-property/property-professionals/working-as-a-property-agent/Continuing-Professional-Development-CPD-requirements.

For the 2021-2022 CPD year, ALL agents must complete the CPD Compulsory Topic 1 - COVID safe business. 

The following compulsory courses are available for Strata agents:

COMPULSORY TOPIC - must complete 3 hours

CPD Compulsory Topic - COVID Safe Business (1 hour) 

The objective of this topic is to provide an overview of how to ensure property industry workplaces are COVID Safe. Content delivered through this course will reflect relevant  COVID-19 workplace health and safety guidelines published by SafeWork Australia

CPD Compulsory Topic  - Supervision Guidelines & Rules of Conduct (1 hour)
This topic provides an overview of an employee and supervisor’s obligations under the Property and Stock Agents Act 2002 and Property and Stock Agents Regulation 2014. On completion of this topic a person will be able to demonstrate competency of the prescribed learning outcomes detailed below.


CPD Compulsory Topic - Cyber Security & Fraudulent Activity (1 hour)
This topic involves understanding best practice cyber security and ways to identify and reduce the risk of fraudulent activity.  


CPD Compulsory Topic - Industry Contracts (1 hour)
This topic provides an overview of a licence holder’s obligations when it comes to reading, interpreting and completing contracts that are specific to their industry and line of work.


CPD Compulsory Topic – Privacy (1 hour)
The objective of this topic is to provide an understanding of the privacy principles for property, stock and station agents including the collection and use of identity information, specifically contained in the Privacy Act 1988.


CPD Compulsory Topic  – 
Changes to Community Land Management legislation (1 hour)
The objective of this topic is to provide an overview of the changes introduced as part of the Community Land Management Act 2021 and Community Land Development Act 2021 and supporting Regulations which commenced on 1 December 2021, with a particular focus on new laws that provide for all aspects of community land scheme governance.


CPD Compulsory Topic - Short-term Rental Accommodation Code of Conduct (1 hour)

The objective of this topic is to provide an overview of the Short-term Rental Accommodation Code of Conduct (the STRA Code) which commenced on 18 December 2020.

ELECTIVE TOPICS - must complete 3 hours

Understanding Basic Building Terminology and Faults (1 hour)
This CPD course covers understanding common building terms and identifying some of the most common building faults that agents come across during agency practice.

Dealing with difficult clients in the Strata sector (1 hour)
This CPD course covers dealing with difficult clients in a strata environment. So much of what strata managers do involves a high level of communicating- asking the right questions to assess client needs, answering questions to give clients information, presenting information and putting forward a persuasive case, facilitating meetings and resolving conflict. This CPD course focuses on strategies to assist strata agents in dealing with difficult clients and issues.

Introduction to Strata  (3 hours)
This unit looks at untangling some of the concepts of strata for those who are new to its world. Gives an overview of 'who's who'  and who does what in the strata management environment.

Introduction to Strata Insurance - 3 hours
This unit takes a look at the world of strata insurance and the regulatory requirements related to this.

BUSINESS TOPIC - must complete 3 hours

CPD Business Topic - Using inclusive work practices

CPD Business Topic - Maintaining Business Records
Record keeping is an integral part of any business, and particulary important in property based businesses where regulatory requirements sit alongside record keeping requirements. This unit reviews best practice for record keeping and maintaining your business records, in a property based business environment.

NSW Fair Trading mandate that all CPD must be completed by 22nd March 2022. To fulfill this requirement it is up to you to successfully complete by this date. RETS suggested you complete prior to this date in case you need to resubmit or redo any aspect of the assessment.

Remember - it is your responsibility to understand your requirements for CPD.

If you just require your compulsory hours please click here 

How can you complete the course?

RETS runs this course as follows:

E-learning - RETS eCampus - you can access your online course and complete the course in your own time (you will also have access to the learning material in PDF form if required once logged in).

You will have access to a RETS trainer/assessor who can help and assist as required, during business hours. You can access them through the messaging system found within the RETS eCampus. 

Hard copy, Printed Material - If you require a hardcopy version of your material posted to you please click here to contact our office. Additional costs apply.

Face to Face - do you have four or more people in your office that need their CPD? Contact us for a quote to run it in house.

"The team at Real Estate Solutions have been nothing but supportive and encouraging throughout my journey starting from my Certificate of Registration through to my recently completed Real Estate Licence. I entered the Real Estate industry 15 months ago with limited experience and confidence. Now, not only am I confident with my work but believe I have been given the right tools to be successful. Alan Doyle and Ramona responded to all my questions promptly and offered clear explanations where necessary. The course work was easy to follow and would typically be marked within 10 days. Real Estate Training Solutions offer a user friendly and convenient self paced program. Their commitment doesn’t end at the completion of your course, they offer CPD programs with the latest information and legislation changes. I highly recommend Real Estate Training Solutions to anyone who is interested in entering the Real Estate industry. The service, study program and individual support exceeded my expectations."

Carmen Lia