CPP30207 Certificate III in Property Services (Agency)
The Certificate III course is divided into two stream - sales and property management. For reception staff we advise that the stream undertaken reflects what is carried out most in a day to day situation.
To achieve recognition at Certificate III, the student must demonstrate competency in all 5 specified core units and 9 of elective units (total of 14 units).
Core Units (5 units)
CPPDSM3009A Maintain workplace safety in the property industry
CPPDSM3010A Meet customer needs and expectations in the property industry
CPPDSM3015A Use and maintain property and client information databases
CPPDSM3018A Identify risks to agency operations
CPPDSM4080A Work in the real estate industry
Property Management Elective Unit Stream (9 units)
CPPDSM3001A Assist in listing properties for lease
CPPDSM3003A Assist in marketing properties for lease
CPPDSM3006A Collect and process property information
CPPDSM3008A Maintain and protect condition of managed properties
CPPDSM3013A Perform and record property management activities and transactions
CPPDSM3019A Communicate with clients as part of agency operations (from Operations)
BSBCMN316A Process customer complaints
CPPDSM4007A Identify legal and ethical requirement of property management to complete agency work
CPPDSM4008A Identify legal and ethical requirements of sales to complete agency work
Sales Elective Unit Stream (9 units)
CPPDSM3002A Assist in listing properties for sale
CPPDSM3004A Assist in marketing properties for sale
CPPDSM3005A Assist with sale of properties
CPPDSM3006A Collect and process property information
CPPDSM4007A Identify legal and ethical requirements of property management to complete agency work
CPPDSM4008A Identify legal and ethical requirements of sales to complete agency work
CPPDSM3019A Communicate with clients as part of agency operations
BSBCMN305A Organise workplace information
BSBCMN316A Process customer complaints
RETS conducts the Certificate III as a traineeship